Mktg HM class revision

Mktg HM class revision

9th - 12th Grade

100 Qs

quiz-placeholder

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Mktg HM class revision

Mktg HM class revision

Assessment

Quiz

Business

9th - 12th Grade

Medium

Created by

Kanapathy Ravindran

Used 3+ times

FREE Resource

100 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of setting room rates in a hotel?

   (a) To determine staff salaries

   (b) To increase hotel profits

   (c) To keep guests entertained

   (d) To fix broken equipment

a

b

c

d

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a reservation in a hotel?

   (a) A guest complaint

   (b) A promise to visit the hotel

   (c) A booking for a room

   (d) A request for room service

a

b

c

d

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does the marketing and sales department measure the success of their promotional efforts?

   (a) By counting housekeeping staff

   (b) By checking maintenance reports

   (c) By analyzing sales and booking data

   (d) By cooking meals for guests

 

a

b

c

d

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main goal of the marketing and sales department when advertising a hotel's services?

   (a) To increase staff salaries

   (b) To attract more guests and increase revenue

   (c) To fix broken equipment

   (d) To create housekeeping reports

a

b

c

d

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a part of the marketing and sales process?

   (a) Advertising

   (b) Pricing

   (c) Housekeeping

   (d) Promotion

a

b

c

d

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to set competitive prices in hospitality marketing?

   (a) To lose money

   (b) To attract more customers

   (c) To confuse guests

   (d) To decrease competition

a

b

c

d

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in the marketing and sales process?

   (a) Evaluation

   (b) Pricing

   (c) Promotion

   (d) Identifying customer needs

a

b

c

d

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