QUALSERV H1 KNOWLEDGE CHECK

It is a significant economic activity of the travel, lodging, retail, and entertainment subsectors supplying the needs of tourists. I

• Tourism

• Hospitatlity

• Tourist

• Hotel

What are the two main elements?

• Movement

• Check-In

• Check-Out

• Overnight Stay

this industry is large and fast-growing. It refers to a variety of services and businesses focusing on customer satisfaction.

• Hospitality

• Tourism

• Tourist

• Hotel

How many Characteristics of a Tourism and Hospitality Product?

• 6 Characteristics

• 4 Characteristics

• 5 Characteristics

• 7 Characteristics

this tourism products cannot be seen, tasted, felt, or heard before purchasing and consuming.

• Insperability

• Variability

• Intagibility

• Perishability

The tourist only acquires the right to certain benefits offered by the seller or hotel, but the rooms’ ownership remains with the hotel.

• Perishability

• Absence of Ownership

• Variability

• Tourist Benefits

It refers to predictable changes over a year in a business or economy based on the calendar or commercial seasons

• Variability

• Intangibility

• Perishablity

• Seasonality

this is a type of tourism product that involves other sectors in its production, and a single enterprise cannot provide it?

• Manufactured by Many Producers

• Manufactured by Many Products

• Manufactured by Many Promotions

• Manufactured by many Productions

It is a characteristic of products and services that do not allow the product or service to be stored for sale at a future date

• Intangibility

• Perihability

• Variability

• Inperability

Oversees different organizational activities and tasks to ensure that products and services are consistent.

• Quality Service

• Quality Activities

• Quality Products

• Quality Management