4. Out of Office

In your own words, why do admins set OOOs for clients?

What kind of information can you not find from a journalist's OOO email?

• The journalist's person to contact in their absence

• The journalist has left the company

• The date the journalist joined the company

• The journalist's contact details

What are the two ways you can set an OOO?

A: 'Add' tab from the top blue header bar

B: Database admin view

C: Any journalist edit page

D: End user view

When a journalist goes on an extended leave with a return date, what are you recommended to do?

A: Set an OOO on the profile

B: Do nothing

C: Set a task

D: Move the journalist to an exception category

Hi all,

I'm currently on sick leave. I will back and working on the 1st October 2023.

Thanks, John

_{Email sent: 25/09/2023}

What would you write in the journalist's OOO message?

Hi all,

I'm on annual leave. I will back tomorrow.

Thanks, Andrew

_{Email sent: 25/09/2023}

Would you set an OOO to the profile?

• Set an OOO

• Do not set an OOO

Hi all,

I'll be kicking my feet up and enjoying the sun. I’ll be back the first day of October. For queries, please contact Jane in my absence.

Thanks, Mei

_{Email sent: 25/09/2023}

Would you set an OOO to the profile?

• Set an OOO

• Do not set an OOO

Hi all,

I'm on holiday and will return on 20^th September 2023.

Thanks, Sasha

_{Email sent: 25/09/2023}

Would you set an OOO to the profile?

• Set an OOO

• Do not set an OOO

Hi all,

I’m gone with the wind. But I’ll be back at work on the 5^th October 2023.

Thanks, Raya

_{Email sent: 25/09/2023}

Would you set an OOO to the profile?

• Set an OOO

• Do not set an OOO

Hi all,

You’ve heard it right. I’m on a cruise! I’ll be back most probably in October but then again I might not.

Thanks, Leo

_{Email sent: 25/09/2023}

Would you set an OOO to the profile?

• Set an OOO

• Do not set an OOO