Be Tech & Business Program - Trivia

Be Tech & Business Program - Trivia

Professional Development

11 Qs

quiz-placeholder

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Be Tech & Business Program - Trivia

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Assessment

Quiz

Instructional Technology

Professional Development

Hard

Created by

Brain Code

Used 5+ times

FREE Resource

11 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

HOW DO YOU FELL TODAY

Happy

Stressed / Overwhelmed

Energetic / Excited

Tired / Lethargic

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

 What is Santander's primary goal?

  • Maximize shareholder profit

  • Be the most digital bank in Spain

  • Offer accessible financial products and services to all

  • Be the most sustainable bank in Spain

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is the main challenge facing banking today?

Competition from digital banks

Financial regulation

Falling interest rates

Customer distrust

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is the main factor that has contributed to the growth of digital banking?

Increased internet usage

The emergence of new mobile devices

The adoption of new technologies

Reduced operational costs

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is the main characteristic of the new digital customer?

They are more informed

They are more mobile

They are more demanding

They are more social

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is the main difference between an omnichannel customer and a traditional customer?

The omnichannel customer has a closer relationship with the bank

The omnichannel customer uses different channels to interact with the bank

The omnichannel customer is more profitable for the bank

he omnichannel customer is less susceptible to competition

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is the main tool for designing an effective customer journey?

Data analysis

Empathy

Creativity

Experience

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