Odyssey Quiz

When is Mecklenburg County’s go-live date?

• I am not sure.

• October 9, 2023

• October 19, 2023

• January 1, 2024

Select the Odyssey icon on your desktop that is used to launch and log into Odyssey.

• 
• 
• 
• 

eCourts is a package of new software applications and technology infrastructure improvements that will transition our court system from paper to digital.

• True

• False

Case numbers in Odyssey can be broken down into four parts:

year, case type, sequence number, and county identifier.

Match the correct indicator with the underlined corresponding sample case number.

• year

• 
• sequence number

• 
• county identifier

• 
• case type

• 

Select all the ways you can search/look up a case in Odyssey.

• Search by case information (i.e., case number, citation number, etc.)

• Search by party information (i.e., full name, date of birth, etc.)

• Search by attorney information (i.e.,full name, bar number, etc.)

• Search by assigned judge (i.e., full name, courtroom number, etc.)

• Search by case categories (i.e., criminal, civil, family, etc.)

Who is the FIRST point of contact if you have any issues with finding what you need in Odyssey, post go-live?

• Tyler U

• NCAOC Help Desk

• Helena Davis

• NCAOC Communications Office

What are the hours of the NCAOC Help desk?

• 8-5pm Monday-Friday

• 9-5pm Monday-Friday

• 24/7

• There are no set hours.

Match the following definitions:

• Odyssey

• assists users in creating basic legal documents

• File & Serve (eFiling)

• assists users in filing and serving legal documents electronically

• Portal

• public website access for viewing records and making payments

• Guide & File

• digital integrated case management system (ICMS)

Effective October 9th and thereafter, can we accept paper filings from self-presented (pro se) litigants?

• Yes.

• No.

Once Odyssey is released on October 9, 2023, legacy systems will be ______ for both inquiry and update to Mecklenburg County cases.

(decommissioned OR operational)