Nature and Concept of Management

Which of the following is NOT one of the five major managerial duties?

• Planning
• Controlling
• Budgeting
• Staffing

Which function of management involves influencing or motivating subordinates to do their best?

• Planning
• Organizing
• Leading
• Controlling

Which management theorist is known as the "Father of Scientific Management"?

• Frederick W. Taylor
• Henri Fayol
• Max Weber
• W. Edwards Deming

According to Taylor's Scientific Management Principles, what should be done to replace the old rule of thumb method?

• Develop a science for each element of an individual's work
• Assign tasks to workers
• Train workers to follow rules
• Establish strict rules and regulations

Which management theory emphasizes the satisfaction of customers, their needs, and expectations?

• Scientific Management Theory
• General Administrative Theory
• Total Quality Management (TQM)
• Organizational Behavior (OB) Approach

Who introduced the concept of Total Quality Management (TQM)?

• Frederick W. Taylor
• Henri Fayol
• W. Edwards Deming
• Max Weber

According to Juran's Fitness of Quality, what is the quality of conformance related to?

• Quality of design
• Availability
• Discipline
• Employee initiative

What is the main focus of the Organizational Behavior (OB) approach to management?

• Improving work methods
• Customer satisfaction
• Studying the conduct of people at work
• Bureaucracy in organizations

Which managerial level focuses on long-term organizational concerns and stability?

• Top-level managers
• Middle-level managers
• Frontline managers
• Lower-level managers

What is the primary role of middle-level managers in an organization?

• Implementing top management priorities
• Long-term strategic planning
• Day-to-day supervision of activities
• Interpreting external environment changes