CSS_11_L1_LO2.3

What is involved in error recognition?

• Utilizing diagnostic to

• Identifying signs or symptoms of errors

• Isolating errors systematically

• Collaborating with colleagues

What is the primary purpose of diagnostic tools in error recognition?

• Gather user feedback

• Narrow down potential causes

• Document the error

• Scan for errors

What should you do after successfully isolating errors using a systematic approach?

• Implement preventive measures

• Communicate with users

• Gather user feedback

• Document the steps taken

Which action is part of the communication phase in error resolution?

• Gathering information from users

• Rule out potential causes

• Conducting tests

• Maintaining detailed records

Which action is a part of the resolution phase?

• Applying patches and updates

• Gathering information from users

• Isolating errors systematically

• Documenting the error

What is essential during the testing and troubleshooting phase?

• Rule out potential causes

• Running hardware diagnostics

• Gathering user feedback

• Gathering information from users

What is the purpose of the systematic approach in isolating errors?

• Gather user feedback

• Narrow down potential causes

• Rule out potential causes

• Running hardware diagnostics

During error recognition, what types of issues are identified?

• Performance issues reported by users

• Documenting the error

• Gathering information from users

• Running hardware diagnostics

Why is maintaining detailed records crucial in the error resolution process?

• To gather user feedback

• To build a knowledge base for handling similar issues

• To scan for errors

• To gather information from users

What action is essential in quality assurance after resolving an error?

• Rule out potential causes

• Implement preventive measures

• Verify complete resolution and conduct additional testing

• Gathering user feedback