Oct 2nd
Authored by Eddie Pereira
Other
Professional Development
Used 2+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
My app is asking me for a 5 digit code. I can find this in Event>Details
True
false
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Virtual events do not appear in the mobile app
True
false
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Project Manager's can request call on behalf of the customer
True
false
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The sales per event report shows authorised + cancelled and refunded payments.
True
false
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You can add hyperlinks to push notifications.
True
false
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Wizard taks can only be created from templates
True
false
7.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What were the latest CS playbook updates
Handling call requests
Contacting service providers
Tech check
Escalations within your interaction
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