
FM_CSW Day 1
Authored by Adetunji Rapheal
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Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Customer Service Week has been celebrated since ---------- before US congress recognised it as a national event in 1992
1987
1986
1985
1984
Answer explanation
Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.
Customer Service Week started in 1987.
A high point in the week’s long history came in 1992 when the U.S. Congress proclaimed Customer Service Week a nationally recognized event, which is celebrated annually during the first full week in October.
2.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
How many ethnic groups do we have in Nigeria?
240
250
260
270
3.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Which of the following is not Fair Money customer care line?
07000102030
18885577
18889008
None of the Above
4.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
According to investopedia, which of these is not one of the 5 money personalities?
Investors
Savers
Givers
Debtors
Answer explanation
Five common money personalities are investors, savers, big spenders, debtors, and shoppers.
Five common money personalities are investors, savers, big spenders, debtors, and shoppers.
5.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Which of these is the most recent product rolled out to customers by Fair Money?
FairTargetSave
FairAutoSave
FairTarget
FairSave&Win
6.
MULTIPLE SELECT QUESTION
45 sec • 10 pts
We are 2, we are associated with the Sun in greek mythology. Who are we? Pick the 2 correct answers.
Uriel
Helios
Apollo
Zeus
7.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Who wrote the first TRUE English dictionary?
Frank Weber
Jake Webster
Fred Walter
Samuel Johnson
Answer explanation
Samuel Johnson's Dictionary of the English Language is one of the most famous dictionaries in history. First published in 1755, the dictionary took just over eight years to compile, required six helpers and listed 40,000 words.
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