FM_CSW Day 1

FM_CSW Day 1

Professional Development

10 Qs

quiz-placeholder

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FM_CSW Day 1

FM_CSW Day 1

Assessment

Quiz

Fun

Professional Development

Practice Problem

Hard

Created by

Adetunji Rapheal

Used 4+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Customer Service Week has been celebrated since ---------- before US congress recognised it as a national event in 1992

1987

1986

1985

1984

Answer explanation

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.

Customer Service Week started in 1987.

A high point in the week’s long history came in 1992 when the U.S. Congress proclaimed Customer Service Week a nationally recognized event, which is celebrated annually during the first full week in October.

2.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

How many ethnic groups do we have in Nigeria?

240

250

260

270

3.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Which of the following is not Fair Money customer care line?

07000102030

18885577

18889008

None of the Above

4.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

According to investopedia, which of these is not one of the 5 money personalities?

Investors

Savers

Givers

Debtors

Answer explanation

  • Five common money personalities are investors, savers, big spenders, debtors, and shoppers. 

5.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Which of these is the most recent product rolled out to customers by Fair Money?

FairTargetSave

FairAutoSave

FairTarget

FairSave&Win

6.

MULTIPLE SELECT QUESTION

45 sec • 10 pts

We are 2, we are associated with the Sun in greek mythology. Who are we? Pick the 2 correct answers.

Uriel

Helios

Apollo

Zeus

7.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Who wrote the first TRUE English dictionary?

Frank Weber

Jake Webster

Fred Walter

Samuel Johnson

Answer explanation

Samuel Johnson's Dictionary of the English Language is one of the most famous dictionaries in history. First published in 1755, the dictionary took just over eight years to compile, required six helpers and listed 40,000 words.

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