Organisational Behaviour Quiz

According to Mullins, what is a goal?

• A future expectation that the organisation is striving to accomplish

• A step on the way towards a goal

• A specific task that individuals or groups have to accomplish

• A measurable and time-bound objective

What are the five key tasks of a manager according to Fayol?

• Planning, Organising, Leading, Coordinating, Controlling

• Setting goals, Motivating employees, Evaluating performance, Training staff, Resolving conflicts

• Hiring employees, Managing budgets, Developing strategies, Implementing policies, Monitoring progress

• Communicating with stakeholders, Analyzing market trends, Making financial decisions, Ensuring legal compliance, Building relationships

What is the difference between goods and services?

• Goods are tangible products that can be stored, while services are intangible and consumed at the point of delivery

• Goods are intangible products that can be stored, while services are tangible and consumed at the point of delivery

• Goods and services are both tangible products that can be stored

• Goods and services are both intangible and consumed at the point of delivery

Who is known for his work on scientific management?

• Frederick Taylor

• Henri Fayol

• Chester Barnard

• Elton Mayo

According to McGregor, which theory assumes that employees are lazy and need to be closely supervised?

• Theory X

• Theory Y

• Theory Z

• Theory A

What is the main focus of postmodernism in organisational behaviour?

• Rejecting uniform concepts and questioning traditional boundaries

• Promoting hierarchy and stability within organisations

• Emphasizing the importance of individual choice and power

• Studying the social structures and relationships based on conflicts

What is the goal of the Hawthorne studies conducted by Elton Mayo?

• To improve work conditions, supervisory techniques, and employee relations

• To increase productivity through lighting improvements

• To study the loss of solidarity in the new kind of society

• To develop a model of competition based on resource dependence

Who emphasized the integration of the individual and the organization?

• Mary Parker Follett

• Douglas McGregor

• Karl Marx

• Max Weber

What are the two alternative views in organisational behaviour?

• Conflict theory and critical theory

• Scientific management and bureaucratic theory

• Theory X and Theory Y

• Symbolic interactionism and postmodernism

What is the term used to describe the behaviour of people within organisations according to Max Weber?

• Bureaucracy

• Hierarchy

• Equity

• Stability