ECSS

ECSS

Professional Development

8 Qs

quiz-placeholder

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ECSS

ECSS

Assessment

Quiz

Life Skills

Professional Development

Practice Problem

Hard

Created by

Lawrence Amirtharaj

Used 1+ times

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8 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why communication is important in our roles?

The products that we sell are intangible products

Emotional connect should be there

Convincing should happen

All of the above

None of the above

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

How to improve my communication skills?

It is a skill, by birth

It comes by repeated practice

by using effective scripts

Huge money is required

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select the best one; Listen to _______

Reply

Understand

Argue

Forget

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Your tone reveals..

Interest

empathy

confidence

Only confidence and empathy

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are the instances, where communication gets lagged?

Distraction

Confidence

Lack of knowledge

No proper listening

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Communication is a two sided coin - Listening and responding

True

False

Partially true

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Saying "I do not know" sounds negative...How to tell it in other way

You can check with the product brochure

That's a good question. I want to give you the right information. Shall I check and get back to you

You can call other number

Very well check in google

8.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is communication means only oral...

Body Langauage

Grooming

Emotions

All of the above