1. The HMW approach is a framework that helps the team identify opportunities from the user’s problems.

• True

• False

2. 2. The “Point of view” statement will have the following sequence:

• a. User, insights, needs

• b. User, needs, insights

• c. Needs, user, insights

• d. Insights, user, needs

3. 3. POV statement is not built on the foundation of empathize mode.

• True

• False

4. 4. The Point of view (POV) statement should:

• a. be meaningful and actionable

• b. be a guiding statement based on the results of empathize mode.

• c. not contain the actual solution

• d. provide the team room to explore various solutions.

• e. All of the above

5. 5. The “How might we” HMW statements should have the following sequence:

• a. Experience, user, desired effect

• b. User, experience, desired effect

• c. Experience, desired effect, user

• d. Desired effect, user, experience

6. 6. Framing the right problem is the only way to create the right solution.

• True

• False

7. 7. An insight is the synthesis of the gathered information that provides more details of the need.

• True

• False

8. 8. The HMW should be:

• a. focus on experience, user, and the desired effect.

• b. be open ended and support multiple solutions

• c. not be too broad

• d. All of the above

9. 9. POV statement sets the tone and guides all the functions that follow it.

• True

• False

10. 10. In the Define mode, an actionable problem statement is created and is known as the Point of View (POV) in design thinking.

• True

• False