Velocity Training

Who is your OCBC Velocity trainer?

• Taylor Swift

• Brenda Thiang

• Helen Wong

• I don't know!

The app to download to use OCBC Velocity on their mobile is

• OCBC Pay Anyone

• OCBC Digital

• OCBC Business Mobile Banking

• OCBC OneCollect Singapore

A Velocity E-User can use both hardware token and software token at the same time.

• True

• False

How long is the cooling period after Software Token is activated?

• 2 minutes

• 2 hours

• 2 days

• 30 minutes

To perform a Velocity e-User verification, you will need to obtain:

• Company full name OR Account number + Caller's full name + NRIC / Passport Number + 1 Dynamic

• Caller's full name + Company full name OR Account number + User ID + 1 Dynamic

• Caller's full name + Company full name OR Account number + NRIC / Passport Number OR Contact number OR Email address + 1 Dynamic

• Caller's full name + Company full name OR Account number + User ID

In the Software Token Activation process, after customer enters the SMS OTP, he will need to retrieve an __________ code from his email. This email will take approximately 3 minutes to reach.