Servant leadership theory

Who first coined the term "Servant Leadership" in 1970?

• a) Hermann Hesse

• b) Robert K. Greenleaf

• c) Sir Richard Branson

• d) Carolyn Crippen

Which novel by Hermann Hesse is often associated with the concept of Servant Leadership?

• a) The Glass Bead Game

• b) Demian

• c) Siddhartha

• d) The Journey to the East

What is one essential quality of a Servant Leader?

• a) Being persuasive

• b) Having foresight

• c) Being a steward

• d) Commitment to profits

According to the provided information, what are some strengths of Servant Leadership?

• a) Being too nice

• b) Confusing name

• c) Being ethical

• d) No agreement

What is one of the top seven ways to apply Servant Leadership mentioned in the information?

• a) Micromanaging

• b) Promoting competition

• c) Promoting collaboration

• d) Punishing employees

Servant Leadership can be challenging in practice because it may:

• a) Encourage followers to work harder

• b) Decrease employee motivation

• c) Have no impact on motivation

• d) Promote competition

Which corporation(s) have been mentioned as using the Servant Leadership style with clear results?

• a) Microsoft

• b) Starbucks

• c) Apple

• d) Amazon

What is the King Clancy Trophy awarded for, as mentioned in the information?

• a) Best goal scorer in the NHL

• b) Outstanding leadership on and off the ice

• c) Rookie of the Year in the NHL

• d) Most valuable player in the NHL

According to Google, how much more productive are happy employees compared to unhappy ones?

• a) 5%

• b) 12%

• c) 20%

• d) 30%

What is one of the key elements of Servant Leadership mentioned in the provided information?

• a) Define strategic vision

• b) Build trust

• c) Increase status and power

• d) Micromanage