MGT 312 Exam 2 Study Guide

The psychological mechanisms that guide the direction, intensity, and persistence of one's behaviors or thoughts are known as: 

• activation

• personality

• behaviorism

• motivation

Who formulated the theory that motivation is a function of five basic needs: physiological, safety, love, esteem, and self-actualization?

• Frederick Herberg

• Abraham Maslow

• Douglas McGregor

• David McClellan

The general categories of motivation theories include:

(only pick 2)

• recognition theories

• content theories

• process theories

• needs driven theories

Douglas McGregor outlined managers' pessimistic assumptions toward employees as _____.

• Theory N

• Theory X

• Theory Z

• Theory Y

According to McGregor, Theory X assumes that employees:

(only pick 3)

• dislike work

• can only be motivated with rewards and punishments

• are creative and responsible

• must be monitored frequently

Which of the following are included in Maslow's need hierarchy theory?

(select 2)

• Esteem Needs

• Hygiene Factors

• Acquired Needs

• Physiological Needs

The theory that proposes that job satisfaction comes from motivating factors and dissatisfaction from the absence or weak presence of hygiene factors is based on research done by:

• Frederick Herzberg

• Abraham Maslow

• Deci and Ryan

• David McClellan

Which of the following statements are consistent with Locke and Latham's findings about goal setting?

(select 3)

• performance feedback is most effective with an easy to achieve goal

• successful goal achievement reinforces employee satisfaction and leads to setting higher goals

• goals that are specific and difficult lead to higher performance

• people need the ability and resources to achieve the goal

Which process theory explains how people strive for fairness and justice in social exchanges or give-and-take relationships?

• job design theory

• equity theory

• expectancy theory

• goal setting theory

What are job design terms that individuals negotiate for themselves involving schedule flexibility, career development, or other adjustments?

• job rotation

• idiosyncratic deals

• top-down approaches

• job crafting