Conciliation - Conflict Resolution

What is the conciliation process?

• A method of resolving disputes through litigation.

• A method of resolving disputes or conflicts through the assistance of a neutral third party.

• A process of negotiation between two parties without the involvement of a third party.

What are some mediation techniques?

• active listening, reframing, empathy, problem-solving

• distraction, avoidance, aggression, blame

• persuasion, manipulation, coercion, intimidation

What are the benefits of conciliation?

• Resolving disputes amicably, maintaining relationships, saving time and money, and avoiding the need for litigation.

• Promoting communication and understanding

• Avoiding confrontation and hostility

What is the goal of conciliation?

• To escalate disputes or conflicts through legal action.

• To ignore disputes or conflicts and hope they go away.

• To resolve disputes or conflicts through communication and compromise.

How does conciliation differ from mediation and arbitration?

• Conciliation is a more formal process than mediation and arbitration.

• Conciliation involves a neutral third party who facilitates communication between the parties.

• Conciliation differs from mediation and arbitration in terms of the role of the third party, binding nature, and decision-making power.