FBS 1 Midterm Exam

What language is commonly used in receiving calls?

• Cebuano

• English

• Filipino

• Ilokano

What is an arrangement to have something (room, table, or seat) held for your use at a later time?

• Arrangement

• Reservation

• Room Reservation

• Table Arrangement

What type of restaurant reservation system uses internet through a website?

• Call-Ahead Seating

• Online Reservation System

• Manual Reservation System

• Telephone Reservation

What type of restaurant reservation system depends on a designated person to answer the phone and record details of the reservation?

• Call-Ahead Seating

• Online Reservation System

• Manual Reservation System

• Telephone Reservation

What is the third step in the reservation process?

• Answering the telephone

• Acknowledging a reservation request

• Checking the reservation book

• Faking reservation details

Which material should be utilized by a reservation officer to know the products information offered when initiating the manual reservations?

• Manual charts

• Calendars

• Diary

• Brochures

What is the most common service system in the food service?

• Conventional Foodservice System

• Centralized (Commissary) Foodservice System

• Ready-Prepared Food Service System

• Assembly-Serve Foodservice System

Which food service system is used by hospitals and prisons where food is produced onsite, chilled or frozen, and then reheated and served to customers?

• Ready-Prepared Food Service System

• Conventional Foodservice System

• Assembly-Serve Foodservice System

• Centralized (Commissary) Foodservice System

What type of restaurant serves mostly cooked or ready-to-eat food arranged behind a food-serving counter?

• Cafeterias

• Fast food

• Casual Dining

• Family Style

What type of restaurant has a fixed menu and fixed price, with diners seated at a communal table?

• Cafeterias

• Fast food

• Casual Dining

• Family Style