Role of the Workplace in Stress

There are several factors in the workplace than can create stress and contribute to physical and psychological ill health but which of the following is not key factor?

• Role conflict

• Work environment

• Daily hassles

• Level of control

Which type of role conflict is being described: This occurs when a person has two different roles with competing demands. In many cases one role is work-related and the other is outside the workplace.

• Intra-role conflict

• Inter-role conflict

One common stressor arising from the work environment is temperature, but who conducted research in support of this?

• Parsons (2014)

• Johansson et al. (1978)

• Bosma et al. (1997)

• Gyorkos et al. (2012)

What are some of the effects of work overload?

• Ill Health

• Job dissatisfaction

• Absenteeism

• All of the above

What can act as a buffer against the negative effects of stress?

• Having competing demands within a person's role in the workplace

• Workplaces full of loud sounds and/or unpredictable sounds

• Perception of control - belief in control over work

• None of these

Billings et al. (2014) found conflicts between work and non-work roles are more likely in individualist cultures.

• Strength

• Weakness