UNIT 4 (EEH 1112)

You can communicate non-verbally through gestures, facial expressions, eye contact and body language.

• TRUE

• FALSE

What type of communication is this?

• Verbal

• Non verbal

Human relations can help to enhance personal growth and development.

• TRUE

• FALSE

Freedom of movement and fair trial are examples of:

• individual rights

• utilitarianism

_____________ concerns the socially just allocation of resources, goods, opportunity in a society.

• Distributive justice

• Individual rights

• Utilitarianism

The following are the characteristics of effective teams, EXCEPT:

• Lack of discussion among team members.

• Criticism is frequent.

• People are free in exposing their ideas and feelings.

• There is disagreement.

Which of the following is the good value that can help human relation?

• Honesty

• Selfishness

• Greedy

• Arrogance

A response from a receiver is called:

• sender

• receiver

• channel

• feedback

The person who starts a conversation is a _____________.

• sender

• receiver

• channel

• feedback

The following are the guidelines to develop human relations, EXCEPT:

• call people by name.

• talk more than you listen.

• always smile.

• think before you act.