Chapter 1 (Principles of interpersonal communication)

Process that occurs when we treat

others as objects or respond to their

roles rather than to who they are as

unique persons is known as _________.

• Interpersonal communication

• Impersonal communication

• Human communication

• Intrapersonal communication

Interpersonal communication is a transactional form of human

communication involving mutual influence,

usually for the purpose of ____________.

• appreciating relationship

• breaking relationship

• managing relationship

• ignoring relationship

People are treated as unique individual in term of __________ relationship.

• i-them

• i-we

• i-it

• i-thou

When two people communicate, whether in a personal

or a professional relationship, will increases an individual’s chances of __________.

• exposing communication failure

• demotivating self-belief

• developing interpersonal

  competence

• improving communication channel

Semantic noise is _____________.

• due to physical illness

• due to failure to understand the intended meaning

• due to information overload

• due to emotional inbalance

After exhibiting behavior, we cannot simply say, “Forget that!” and substitute a better or more

appropriate behavior in its place. This means that communication is _____________.

• unrepeatable

• irreversible

• dynamic

• learned

_____________ means making sense of our own behavior once it has occurred. We interpret our own

actions in light of the goals we have or have not attained.

• Retrospective sense making

• Reasoned sense making

• Prediction of human reactions

• Self-reliance

The importance of interpersonal communication in enhancing individual life is to fulfil our need for inclusion that means ____________

• to express or receive

  fondness

• to direct or exert influence

  over the self and others

• to be included or include

  others as full partners

• to being informed

According to McLuhan, the __________ of

communication affect both the sending and the

receiving of messages. The same words convey

different messages depending on whether they are sent

using face-to-face interaction, print, a cell phone, a

video, or a podcast.

• content

• barriers

• channels

• context

In the context of interpersonal communication, which of the following best describes the "influence" function?

• It is the act of listening actively and empathetically during a conversation.

• It involves maintaining a friendly and positive tone in conversations.

• It refers to the exchange of information and ideas between individuals.

• It is the process of persuading or motivating others to change their attitudes or behaviors.