Emergency Dispatch Quiz #4

Post-Dispatch Instructions (PDIs) are:

• a. instructions that provide a "dispatch diagnosis" of the patient's problem.

• b. basic-level instructions given to the caller immediately after initiating dispatch.

• c. advanced-level instructions provided to the caller in time-critical situations.

• d. special instructions provided to responders while en route to an incident.

The best definition for "wake-effect collision" from the following is:

• a. a traffic accident caused by the passage of an emergency vehicle that does not directly involve (hit) the emergency vehicle.

• b. a traffic accident involving an emergency vehicle and a civilian vehicle.

• c. a traffic accident involving two emergency vehicles.

• d. any accident involving or caused by an emergency vehicle.

A fire/rescue apparatus is:

• a. a heat-resistant suit worn by fire/rescue responders when combating fires.

• b. the individual radios used by each fire/rescue responder.

• c. a protective suit worn by fire/rescue responders when entering hazardous environments.

• d. a mobile fire/rescue unit that responds to the scene of fire/rescue incidents.

Quality assurance specialists listen to audio recordings of randomly selected calls in order to:

• a. compare ETC performance with specific protocol and customer service performance standards.

• b. publically post every ETC error that is detected.

• c. try to catch the ETC making mistakes.

• d. make fun of any ETC errors discovered.

Which of the following terms is best described as a disorder that occurs when a person's normal response to a traumatic event does not fade over the course of a few days or weeks?

• a. post-traumatic stress disorder (PTSD)

• b. compassion fatigue

• c. learned helplessness

• d. fight or flight response (acute stress response)

During a disaster, the Incident Command System (ICS) provides an important framework for:

• a. communication center management and preparedness.

• b. determining firefighting strategies and scene safety.

• c. maintaining command, managing resources, and coordinating efforts.

• d. creative problem solving and out-of-the box thinking.

Tags

NGSS.HS-ETS1-3

Which of the following is the best definition for "repetitive persistence"?

• a. A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The phrase should contain both an action and a reason for the action.

• b. A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The phrase includes the caller's name or title and assurance that help is on the way.

• c. A calming technique in which the calltaker repeats each answer provided by the caller verbatim using a firm but caring tone.

• d. A calming technique in which the calltaker repeats the caller's name or title verbatim using a firm but caring tone.

For the caller, the perceived response time is often longer than the actual response time.

• TRUE

• FALSE

Which of the following would be an example of a trauma incident?

• a. a report of a patient with a terrible headache

• b. a report of a burned patient

• c. a report of a patient who is seizing

• d. a report of a patient having diabetic problems

Burnout is best described as:

• a. a fire/rescue term indicating that a fire has been extinguished.

• b. protective gear worn by firefighters.

• c. a type of exhaustion (or inability to function normally) resulting from a buildup of long-term stress.

• d. fatigue resulting from intense physical exercise.