Coaching Check In Quiz 1

You call the prospect's parent who asks you not to call them anymore and then gives you the prospect's phone number. What do you do next?

• Code the call as a "Do Not Call"

• Code the call as a "Reassigned Number"

• Replace the phone number with the new phone number and try again

• Code as a "Not Available"

Organize these scenarios into the correct result codes

Groups:

(a) Specified Pledge

,

(b) Unspecified Pledge

,

(c) No Pledge

,

(d) Callback

• The prospect wants to give but can't give their credit card details until tomorrow

• The prospect is very interested and wants a link to learn more then will decide if they'll give

• The prospect knows that they'll give at least $10 but doesn't know the exact amount yet

• The prospect wants to give $50 but doesn't want to give out their credit card details

• The prospect immediately says "send a link, I'll check it out online" then hangs up

• The prospect decides who they donate to in April

• The prospect is committing to give but wants to talk to their husband before sharing an amount

What do you need to do before hanging up the phone and coding a call as an unspecified pledge

The prospects simply states that they're not interested today. Type a brief, appropriate rebuttal to that response.

Click or tap where you can find which segment or calling pool you are currently assigned to