Organizational Behavior Quiz

1. ________is the study and practice of how to manage individual and group behavior in business, government and nonprofit settings.

• a. Management

• b. Organizational behavior

• c. Bureaucracy

• d. Democracy

2. Which of the following is not one of the levels in the field of organizational behavior?

• a. Individual

• b. Small groups

• c. Medium-sized groups

• d. Large groups

3. Which historical management theorist argued that you have to recognize the utter impossibility of winning, ��Unless every man on the team obeys the signals or orders of the coach and obeys them at once when the coach gives orders."

• a. Frederick Taylor

• b. Elton Mayo

• c. Mary Parker Follett

• d. Max Weber

4. Which one of the following is not one of the conclusions of the Hawthorne effect?

• a. They found that people change their behavior when they know they are being observed.

• b. They concluded that human relationships influenced the behavior of workers and that new ideas were needed to explain work behavior.

• c. They showed that human behavior and motivation is complex and is influenced by attitudes and feelings, the meaning that people assign to their work and their relationship at work.

• d. The participation of the individual is necessary for cooperation but it is more important to build cooperation among organizational subunits as a crucial function of management.

5. Which of the following is not one of the perspectives on bureaucracy?

• a. Division of labor

• b. Impersonal rules

• c. Bottom-up authority

• d. Hierarchy is exhibited

6. _____________focuses on happiness, pleasure, and joy and how human beings could use their talents to create positive institutions that would in turn promote even more positive conditions.

• a. Positive bureaucracy

• b. Positive organizational development

• c. Positive organizational behavior

• d. Positive management

7. Which of the following is not one of the differences between managers and leaders?

• a. Managers are concerned with problem-solving while leaders are neither bound to structure nor existing goals.

• b. Managers are concerned with getting people to operate efficiently while leaders accept chaos, suspense, and risk.

• c. Managers emphasize rationality and control while leaders are concerned with moving in completely new and unexpected decisions.

• d. Managers are concerned with planning and organizing while leaders are concerned with controlling.

8. Which of the following is not one of the things managers do?

• a. Organize tasks

• b. Motive and communicate

• c. Take risks

• d. Develop people

9. "Keeping subordinates informed about key agency and work unit policies, priorities, issues, and trends and about how these are to be incorporated into the unit" is which of the management functions?

• a. External awareness

• b. Interpretation

• c. Representation

• d. Coordination

10. "Identifying key agency politics and priorities and/or external issues and trends likely to affect the work unit" is which of the management functions?

• a. External awareness

• b. Interpretation

• c. Representation

• d. Coordination