ROOM STATUS QUIZ

A DND room means____________________________.

• The guest is not around

• The guest wants the room cleaned immediately

• The guest wants his privacy

• The room is dark and dirty

Turn down service includes the following activities EXCEPT.

• Remove bed cover

• Provide the guest with newspaper

• Replace amenities when necessary

• Set air condition thermostat

A report which lists the housekeeping status of guest room is_____________.

• Room status

• Room vacancy status

• Occupancy status

• Room availability status

Checking if the guest is out and the room is ready for make-up is part of_____________.

• Checking out procedure

• Morning service procedure

• Rundown service procedure

• Reservation standard operating procedure

1. The status of a room which is clean but needs some minor repairs and servicing like spot shampooing, busted lights and defective appliance is

• Out of Order (OO)

• Vacant Clean (VC)

• Out of Service (OS)

• On Change or cleaning in progress

Making up room cleaning orderly are________________________.

• Clean bathroom, empty wash basket and make the bed

• Clean the floor, make the bed, dust furniture and clean bathroom

• Empty waste baskets, make the bed, and clean the floor, dust furniture and clean bathroom

• Make the bed, empty waste baskets, clean the floor, dust furniture, and clean bathroom

What is the handy substitute for a vacuum cleaner to pick-up dirt and particles from the carpet?

• Carpet polisher

• Carpet shampoo

• Carpet push broom

• Carpet sweeper

What is the chemical used in eliminating and preventing the growth of disease and odor causing germs and bacteria?

• Air freshener

• Disinfectant

• Oxalic acid

• Polymer sealer

What is a hydrovac?

• A buffable wax for resment floors

• Used in scrubbing, stripping and polishing floors

• An all-purpose vacuum to sip both dirt and water

• A handy type of sweeper to pick-up dirt, and particles from the carpet

If a polisher is not available, an alternative cleaning equipment for stripping floors is called

• Hyrdrovac

• Vacuum cleaner

• Carpet sweeper

• Rotary shampooing machine