Email Etiquette

Anika, Charlotte, and Jackson are discussing about one thing that is both a major convenience and a ceaseless distraction in their daily lives. What could that be?

• Email

• Friends

• Phone calls

• Games

When sending an email for a job application or informational interview, what should you ensure about your email address?

• It sounds professional

• It includes your full name

• It is unique

• It is easy to remember

Isla received an angry message from Scarlett while working on a group project, and she feels enraged while composing a response. What should Isla do?

• Step away from the computer for a few minutes

• Immediately respond with her anger

• Ignore the message and move on

• Forward the message to Lily

Why is it important to include a friendly greeting and closing in your email?

• It makes your message more complete, polished, and professional

• It shows your personality

• It helps build rapport with the recipient

• It is a common email etiquette

Abigail has written an email to her teacher, Mr. Ballard, about a question she has regarding her assignment. Why is it important for Abigail to proofread her email before sending it to Mr. Ballard?

• To ensure there are no errors or mistakes

• To make her email longer

• To impress Michael

• To show her attention to detail

Why is effective timing important when responding to emails?

• To avoid immediate one-word responses

• To prevent delayed replies

• To show your availability

• To prioritize your inbox

What should you do if a message deserves more time and thought before responding?

• Reply immediately with a short response

• Ignore the message and move on

• Reply and confirm that you've received it, then take time to think

• Forward the message to someone else

What is a tip to keep your responses in check when responding quickly?

• Make your answers longer

• Include more recipients in the email

• Respond with shorter answers

• Use more formal language

When should you use the 'Reply All' function in an email?

• When everyone in the thread needs to be updated

• When you want to exclude some recipients

• When you want to reply only to the sender

• When you want to forward the email

When should you use the BCC (Blind Carbon Copy) field in an email?

• When you don't want all recipients to be visible to everyone

• When you want to include all recipients in the email

• When you want to reply only to the sender

• When you want to forward the email