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Ch. 01-09 Quiz

Authored by Eddy M

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Professional Development

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Ch. 01-09 Quiz
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20 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

An on-screen manual that covers virtually all of the procedures and information required in a business day.

Navigator

iKnow

Launchpad

Google

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What must you do 4 times per day?

Take Lunch

Check on incentives

Clock in/out of Dayforce

Take Breaks

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The minimum score required to graduate from PVP Training is:

80%

85%

90%

95%

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Where guests gather on board in the event of an emergency once instructed by the Captain.

Muster Station

The Funnel

Cloud 9 Spa

Guy's Burger

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Who is the President of Carnival Cruise Lines?

Josh Weinstein

Micky Arison

Shaquille O'Neal

Christine Duffy

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The Introduction, Qualifying, Presentation, Handling Objection and Closing the Sale is known as the:

Sales Process

5 Step Sales Process

Recipe for Success

Successful Sales Methods

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

TRUE OR FALSE:
A guest can request table size when they confirm Early or Late Dining.

True

False

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