October 23 - Recap

True/False.
We can still offer replacement or refund for TBYB OOT orders over 3 months

• True

• False

True or False:

If the order exceeds $50, the shipping cost will be automatically free regardless the order type.

• True

• False

True/False.
Each code is a one-time use code, it will automatically considered as redeemed once used.

• True

• False

• True or False:

• Buy One Get One will be applied when the customer puts 2 products in their cart, the more expensive product will be discounted as free to the customer

• True

• False

The following are the charge status except:

• Charge accepted

• Charge successful

• No charge

• Charge declined

If a customer's order is outside of the trial/return period of 3+ months (90+ days), we only offer _______.

• Refund

• $50 code

• $20 code

• Replacement

• True or False:

• If the customer used an e-gift code and paid $0.00, then they are unable to download a return label and unable to return.

• True

• False

IL MAKIAGE has expanded into all of the following countries, except:

• United Kingdom

• Germany

• Australia

• China

True or False:

E-gift codes are valid for limited edition or collaboration products

• True

• False

The return or exchange window for regular orders is:

• 14 days

• 30 days

• 45 days

• 60 days