Mr. Brown has inherited a small sum of money, and he wants to become a business owner. However, he

has a full-time job that he plans to keep and very little time to operate his own business. What type of

ownership should he consider?

• Franchise

• Sole proprietorship

• Corporation

• General partnership

Jackie's coach is in the middle of explaining a basketball drill, and Jackie interrupts to ask a question. If

she had let her coach finish, her question would have been answered. Which of the following steps for

following directions did Jackie ignore:

• Eliminate distractions

• Make eye contact

• Know when to speak

• Take notes

"This is an exciting new opportunity for you," says Jane's boss. Which of the following nonverbal cues

would appropriately reinforce that message:

• smiling

• slouching

• focusing eyes on the computer

• looking out the window

A characteristic of effective written communication is that it

• contains a lot of written information

• is quick and easy to prepare

• accomplishes its intended purpose

• is open to interpretation

While reading the first draft of her report, Rachel changes some of the words and shortens some of the

sentences to improve the clarity and conciseness of the document. What step in the writing process is

Rachel performing?

• editing

• researching

• organizing

• formatting

At work, you have access to confidential information about other employees' salaries. Some employees

have asked you about others' salaries. What should you do?

• Explain that you can't discuss it.

• Offer to provide salary information.

• Report the employees who ask.

• Answer their questions.

Resources that enable businesses to operate are also known as

• sales

• revenues

• input

• output

Dow Chemical Company is an international company located in Midland, Michigan. It is one of the largest

employers in the area and has a strong commitment to giving money and support to local schools. In this

situation, Dow is being socially responsible to

• itself

• product users

• the community

• its employees

One of the best ways to protect yourself against identity theft is to

• pay for your purchases with debit cards.

• pay your bills online.

• use the same password for all online financial accounts.

• monitor your credit and bank accounts continuously.

Managing information for business continuity is important in case of

• a disaster

• high employee turnover

• low sales volume

• a drop in stock price