1.How Information Systems Are Transforming Business? Except

• A.Social networking tools being used by businesses to connect employees

• B.Internet advertising continues to grow at more than 20 percent per year

• C.Requires new understandings of skills, markets, opportunities

• D.Changes in business result in changes in jobs and careers

2.What’s New in Management Information Systems ? Except (Choose 2 option)

• A.IT Innovation & New Business Models

• B.Profit Increase & Significant business relationships

• C.Core business processes & Key corporate assets

• D.E-commerce Expansion & Firms and Organizations Change

3.There are 6 Achieve Strategic Business Objectives, Please choose 2 option :

• A.Operational excellence & Improved decision making

• B.New products, services, & business models

• C.Improved efficiency & results in higher profits

• D.Improved efficiency & productivity profits

4.Please Choose 2 option for Examples of Functional Business Processes

• A.Eliminating delays in decision making & Supporting Expansion

• B.Assembling the product & Identifying customers

• C.Creating financial statements & Hiring employees

• D.Changing flow of information & Eliminating delays in decision making

5.Please Choose 2 option, Four Major Applications!

• A.Enterprise systems & Supply chain management systems

• B.Customer relationship management systems & Knowledge management systems

• C.Functional Areas & Business processes

• D.Integrate data Business processes & Increase sales

6.Please Choose 2 option goals Customer Relationship Management

• A. Speed communication

• B. Manage shared information

• C. Improve customer satisfaction

• D. Increase customer retention

7. Where is 5 Porter’s Competitive Forces Model ?

• A. Traditional competitors,New market entrants, Substitute products and services,Business Processes,Environment

• B. Traditional competitors,New market entrants, Substitute products and services,Business Processes,Suppliers

• C. Traditional competitors,New market entrants, Substitute products and services,Customers,Environment

• D. Traditional competitors,New market entrants, Substitute products and services,Customers,Suppliers

8. Information systems potentially change an organization’s structure, culture, …… and …. ? Please Choose 1 option

• A. Politics and Work

• B. People and Jobs

• C. Storage and knowledge

• D. Attitudes and System

9.Where is The Value Chain Model?

• A. Support Activities, Primary Activities, Sourcing & Procurement Systems, CRM Systems, Industry Value Chain

• B. Support Activities, Primary Activities, Sourcing & Procurement Systems, CRM Systems, Competitive Strategies

• C. Support Activities, Primary Activities, Sourcing & Procurement Systems, Highlights Activities , Competitive Strategies

• D. Support Activities, Primary Activities, Sourcing & Procurement Systems, Highlights Activities , Industry Value Chain

10.Please Choose 2 Option Components of IT Infrastructure?

• A.Management decisions

• B.Business processes

• C.Computer hardware platforms

• D.Operating system platforms