Managing Communication

Formal one-on-one and group discussions is the example of?

• Oral Communication

• Written Communication

Speeches is the example of?

• Oral Communication

• Written Communication

The barrier when information exceeds our processing capacity is called as?

• Filtering

• Information Overload

• Emotions

• Language

The barrier when a person tells his or her manager what the manager wants to hear and excluding certain information to the manager is called as?

• Filtering

• Information Overload

• Emotions

• Language

How a receiver feels influences how he or she interprets it. This communication barrier is called as?

• Filtering

• Information Overload

• Emotions

• Language

How to overcome communication barriers?

• Use feedback

• Listen Actively

• Simplify Language

• All the asnwers is True

When a manager asks an employee to complete a task, this called as?

• Formal Communication

• Informal Communication

Organizational communication which not defined by the organization’s structural hierarchy is called as?

• Formal Communication

• Informal Communication

Employee communicates a problem to his or her manager. This is the example of?

• Formal Communication

• Informal Communication

Employees talk with each other in the lunch room, as they pass in hallways. This is the example of?

• Formal Communication

• Informal Communication