11 October 2023 Quiz

When will Consumer Sibel users access automatically be revoked?

• When they have been inactive for more than 30 Days.

• When they have been inactive for more than 60 Days.

• When they have been inactive for more than 15 Days.

• When they have been inactive for more than 40 Days.

Reasons customers would want to return their Kwika POS Machine

• Change of Mind

• Onboarding Failure

• Device Malfunction

• All of the Above

If a customer changes their mind about the Kwika and wants to return the device, how long do they have to return it?

• 30 Days from purchase date.

• 15 Days from purchase date.

• 7 Days from purchase date.

• 5 Days from purchase date.

Who must the customers contact to arrange for the collection of the terminal?

• Store Manager

• VPS

• Customer Care

• Accounts

What is the email address the customers can email in regard to returning their Kwika?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

True or False: Customers can return their Kwika at the store?

• True

• False

What is the new service Vodacom will introduce for Unlock Summer 2023?

• Double talk time

• Sharing

• Double data

• None of the above

What will customers be able to do with this new service?

• Share their Vouchers

• Share Mobile Data

• Share their VodaBucks

• Share Talk Time

Yes or No: Customers can share their VodaBucks with any Vodacom customer who opted into the Summer Campaign?

• Yes

• No

Customers will receive __________ when banking their VodaBucks on Vodapay?

• A voucher to use in any Vodacom store

• Double their Talk Time

• Double their Data

• Double their VodaBucks