ACTIVE LISTENING ACTIVE SPEAKING

Which are ACTIVE LISTENING SKILLS?

There are multiple correct answers.

• eye contact

• body facing the speaker

• listen without judgement

• share your personal opinion

Which of these show that you are ACTIVELY LISTENING?

There are multiple answers.

• a smile

• a nod

• a wink

• talking on your cell phone

True of False

It is ok to interrupt a speaker when you have a very important question.

• True
• Sometimes
• Only if the speaker is boring
• False

Define nonverbal cues

• Communication with one another without using language

• Methods of communication that involve spoken or written words
• Gestures and body language used in written communication
• Verbal cues that are not related to communication

Leaning in and smiling show that you are

• bored and disinterested in the conversation
• distracted and uninterested in the conversation
• engaged and interested in the conversation
• angry and frustrated in the conversation

What should you avoid so not to intimidate the speaker?

• asking questions

• facing the speaker

• smiling

• frowning

Not interrupting the speaker shows.....

There are multiple answers

• boredom

• curiosity

• respect

• sensitivity

What could happen if you interrupt the speaker?

There are multiple answers.

• you could miss details

• you could make the speaker angry

• you could make the speaker forget what he or she wanted to say

• you could miss interesting facts

What do DISCUSSION RULES do?

• Discussion rules make the participants angry

• Discussion rules makes the discussion more productive

• Discussion rules determine the topic of the discussion.
• Discussion rules are only for politicians

When are phones or devices acceptable in a discussion?

• When they are being used to research relevant information or to enhance the discussion.

• When they are being used to interrupt or dominate the discussion.
• When they are being used for personal entertainment.
• When they are being used for irrelevant information or to distract from the discussion.