Managerial Organize Quiz

Managerial Control involves _ the work effort

and comparing actual results to plans, and taking corrective action when needed.

Reorder the following

Directing

• Creative

• People-Focus

• Continuous

• Pervasive

• Executive

Marketing controls use ​ (a)   MARKETING. They also use sales data to calculate ​ (b)   which is return on ​ (c)  

• TEST
• ROI
• investment
• SALES
• capital
• cash-flow

Match the following

• Terminating, giving unpleasant response

• Positive Reinforcement

• High number of employees

  who leave

• Quality Standards

• Measure the amount of work

  produced.

• Quantity Standards

• Encouraging, giving pleasant response

• Negative Reinforcement

• Measure the excellence of good/service

• Turnover

Managerial control help businesses achieve ​ (a)   because it keeps organizations on ​ (b)   by guiding ​ (c)   and ​ (d)   outcomes.

• goals
• objectives
• track
• progress
• evaluating

Organize these options into the right categories

Groups:

(a) Instructing

,

(b) Supervising

,

(c) Communicating

,

(d) Motivating

• clear and concise.

• interacting with employees

• strive to achieve goals

• clear understanding of what to do

• overseeing employees actions

• verbal or written instructions

• offer help and

  support

• praise and recognition

• listening and discussing ideas

• provide guidance & feedback

• monitoring performance

• employees feel more confident