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ERP and CRM

Authored by Rusalbiah Che Mamat

Business

University

ERP and CRM
AI

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of a CRM solution?

Increase sales

Automate business operations

Manage inventory

Improve financial reporting

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does a CRM store?

Customer information

Employee information

Financial data

Inventory details

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does an ERP solution automate?

Business operations

Customer interactions

Marketing campaigns

Sales processes

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which organizational functions does an ERP system unify?

Finance, inventory management, procurement, and human resources

Sales, marketing, and customer support

Customer acquisition and retention

Business decision-making and profitability

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Do most companies integrate ERP and CRM systems?

Yes

No

Sometimes

Not sure

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What can the integration of ERP and CRM systems help leaders with?

Making better business decisions

Increasing customer acquisition

Automating sales processes

Improving financial reporting

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main focus of a CRM solution?

Customer acquisition and retention

Efficiency of business operations

Unified data source

Inventory management

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