Business Etiquette

True or False? Knowing how to connect people to each other is an important part of business etiquette.

Tags

CCSS.L.1.6

CCSS.L.3.6

True/ False? As long as a gift is not offensive or inappropriate, you should be gracious whether you like it or not.

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CCSS.L.1.6

CCSS.L.3.6

Bone crushers, limp fish, and ______ are descriptions nobody wants associated with his or her handshake.

Tags

CCSS.RI.9-10.4

CCSS.RI.11-12.4

CCSS.RL.9-10.4

CCSS.RL.11-12.4

CCSS.RL.8.4

True/False? Nobody likes an obnoxious person. Because you will not always be able to address their behavior directly, learning how to refocus them is valuable.

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CCSS.RL.2.6

CCSS.RL.8.3

True/False? If you are answering a professional call, you never have to greet the caller.

Tags

CCSS.L.1.6

CCSS.L.3.6

True/False? When answering a professional call, you should always state the company's name and your name.

Tags

CCSS.L.1.6

CCSS.L.3.6

True/False? If you are a person placing a professional call, you should always state your name, the company you work for, and the purpose of your call.

Tags

CCSS.RL.9-10.4

CCSS.SL.11-12.6

CCSS.W.11-12.1D

CCSS.W.11-12.2E

CCSS.W.9-10.1D

if you are leaving a message, you should try to keep the call _____.

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CCSS.L.1.6

CCSS.L.3.6

True/ False? If leaving a message, you should never leave your contact information.

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CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

CCSS.RI.8.3

Choose all that apply: When taking a message you should

• write down who called

• write down who the call is for

• write down what the call is regarding

• write down the caller's social security number

Tags

CCSS.RI.9-10.4

CCSS.RI.9-10.4

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4