Search Header Logo

General Mortgage Payments & Requests

Authored by Poppy Holmes

Other

5th Grade

Used 5+ times

General Mortgage Payments & Requests
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Colleagues working from home can take card payments from customers where there is no card stored on the system

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For Pre-Completion fees, who would you contact if there were no fees showing?

Customer Delivery

MSC

Your Leader

SME

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When will a customer be charged ERC's for exceeding their allowance due to regular overpayments?

When the product matures

The following month

Anniversary of their product

When their mortgage ends

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a customer wants to amend an existing regular overpayment, we need to send a cancellation along with the new request

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does LSP stand for?

Lump Sum Payment

Lump Sum Process

Large Statement Pack

Large Statement Process

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What must we do when a customer is making a LSP?

check customers NINO

check amount is correct

check bank details are correct

Check source of funds

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer is allowed to pay more than their OP allowance states

True

False

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?