Assessment 2

Assessment 2

Professional Development

10 Qs

quiz-placeholder

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Assessment 2

Assessment 2

Assessment

Quiz

Other

Professional Development

Practice Problem

Medium

Created by

Allyssa Guillermo

Used 1+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The team responsible for delivering quality information through written communication.

CCC

Correspondence

Internal Clients

External Clients

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Our Client Care Center is open 24/7 to assist clients.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the common requested information received by Correspondence team?                                                                                                               

Asking for forms

Request a copy of Account Statement

Confirmation of Loan

List of funds

All of the above

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

AWD stands for:

Account Work Distributor

Automated Work Distribution

Automated Work Distributor

Account Work Distribution

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A tool used to draft Correspondence letter.

AGILEnet

VSystem

AWD

Encorr

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Web-based system used to verify client, group, and account information.

AGILEnet

VSystem

AWD

Encorr

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This work type has a standard subject e-mail and always encrypted once sent to the requestor.

Simple

DOD

Internet

POA

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Microsoft

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Apple

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