
Workplace Conflict & Business Professionalism
Authored by Melissa Chaffin
Business
9th Grade
Used 3+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
There are many reasons behind workplace conflict. Which one below is a reason?
Different communication styles
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Today's workplace is filled with people of different ethnicities, religions, and sexual orientations. What is this called?
prejudice
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In coping with conflict, which ones below are negative behaviors?
conflict resolution, coping skills, changed behaviors
acceptance, coping skills, alternative
avoidance, acceptance, accomodation
avoidance, altogether, alternative
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Before you can resolve conflict, you must confront it but how?
hit them with your car
acknowledge what is going on
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Before you sit down to talk, make sure you are in control of your ________.
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
When resolving a conflict, what should you do?
use negative behavior
identify the issue
listen actively
cope using chocolate
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
An ________is a method of communication that can help you express your feelings in a manner that will not provoke a negative response in your listener.
I-statement
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