POP QUIZ - DPB10063 (CHAPTER 5)

Managers set up control systems to establish standards and compare performance. The steps in the control process that an organization must follow to achieve organization effectiveness are:

• I, II and III

• I, II and IV

• II, III and IV

• I, II, III and IV

• None of the above

The controlling function is performed by managers to regulate organizational activities in order to meet planned goals and standards of performance. Which of the following

statements is NOT true regarding the relationship between control and planning?

• Control is a continuous process, while planning encourages the control process

• Managers who do not perform control will not know whether the planned organizational goals were successfully achieved

• Planning without control makes it difficult to achieve organizational goals

• The control process measures the progress of goal achievement and enables managers to detect weaknesses in planning

• Managers must understand the roles of control and planning in order for both functions to work effectively

Which of the following is NOT true regarding control?

• Control is forward looking

• Control embedded in every level of the organizational hierarchy

• Control is a continuous process

• Control is closely related to organizing

• Control achieves standards

All organizations have different types of controls to monitor work activities. Arrange the types of controls below in the correct sequence from the start to the end of a work activity.

• III, II and I

• I, II and III

• II, III and I

• I, III and II

• 11, I and III

One current approach to organizational control is to take a balanced perspective of company performance. The following are characteristics of an effective control system EXCEPT:

• I, II and III

• I, II and IV

• II, III and IV

• All of the above

• None of the above

Managers need to carefully consider the weaknesses of financial controls, including:

• I, II and III

• I, III and IV

• II, III and IV

• I, II, III and IV

• None of the above

Ratio analysis is used to report key figures from the organization's financial records as percentages or fractions. Which of the following describes this technique?

• Balanced Scorecard

• Capital Budget

• Liquidity ratio

• Benchmarking

• Critical Path Method