Front Office 11-10-23

Front Office 11-10-23

Professional Development

12 Qs

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Front Office 11-10-23

Front Office 11-10-23

Assessment

Quiz

Geography

Professional Development

Medium

Created by

Haley Anthony

Used 1+ times

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12 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many qualifying nights does a guest have to stay to earn the Diamond Status?

30

50

70

80

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who should you call FIRST if the power goes out at the hotel after hours?

Maintenance

AEP

Wendy

Scott

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False? A Gold Elite member receives a welcome amenity choice of 1 cupboard item or 300 points?

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False? It is important that at check in we are acknowledging IHG One Rewards Member Status?

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which 3 IHG One Rewards members do not receive a welcome amenity?

Club, Gold, Platinum

Club, Silver, Gold

Club, Silver, Platinum

Platinum, Titanium, Diamond

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which IHG One Rewards members receive reward night discounts?

Platinum & Diamond

Platinum & Gold

Silver & Platinum

Titanium & Diamond

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is our "Good Neighbor Rate?"

Starting at $79

Starting at $89

Starting at $99

20% of published retail rate (IGCOR)

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