N7 Role of Management

Who was one of the first people to write about management?

• Henry Mintzberg

• Henri Fayol

• FW Taylor

• Max Weber

According to Henri Fayol, which function of management involves creating a framework for future decisions?

• Controlling

• Organising

• Coordinating

• Planning

Which of the following skills did Fayol recognize that managers need to have?

• Technical Skills

• All of the above

• Human Skills

• Conceptual Skills

According to Fayol, which principle of management encourages continuous improvement?

• Unity of command

• Specialisation of labour

• Centralisation of management decision making

• Authority and Discipline

Who observed five chief executives at work and identified ten roles that managers fulfill?

• Henri Fayol

• Max Weber

• Henry Mintzberg

• FW Taylor

Which category of roles involves handling information?

• Decisional Roles

• Informational Roles

• None of the above

• Interpersonal Roles

According to Mintzberg, which role involves interpreting and transmitting information to internal stakeholders?

• Disseminator

• Figurehead

• Spokesperson

• Monitor

Which category of roles involves dealing with people?

• Interpersonal Roles

• None of the above

• Informational Roles

• Decisional Roles

According to Mintzberg, which role involves maintaining a network of contacts who provide information?

• Disturbance Handler

• Entrepreneur

• Liaison

• Leader

Which category of roles involves making different types of decision?

• None of the above

• Interpersonal Roles

• Informational Roles

• Decisional Roles