Chapter 3/Section 2

Process through which two or more people exchange information

• Communication

• Relationships

• Passive

• Agressive

To be hostile and unfriendly in the way one expresses oneself

• Passive

• Assertive

• Aggressive

Express yourself in a direct and respective way

• Passive

• Aggressive

• Assertive

Not offering opposition when challenged or pressured

• Passive

• Assertive

• Aggressive

Which option is not a speaking style

• Voice Volume

• Tone and Pitch

• I Message

• Paraphasing

Which option is a listening skill?

• Active listening

• Passive

• Aggressive

• Assertive

Using your own words to restate what someone said

• Active listening

• Paraphrasing

• Speaking style

• Assertive

Nonverbal communication through facial expressions, gestures and posture

• Active listening

• Assertive

• Body language

• Staring

Which option IS NOT a communication style?

• Passive

• Assertive

• Aggressive

• Listening

How loud or soft you are speaking

• Voice volume

• Tone and Pitch

• You Message