
COMS240 Exam 2 Review
Authored by Asha Thomas
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38 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choosing what to listen to when it is relevant to you and ignore what isn’t relevant is called:
Prejudgement
Selective Listening
Defensive Listening
Mindless Listening
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Making simple, but untrue generalizations is an example of which barrier to effective communication?
Bypassing
Fact-Inference Confusion
Allness
Trespassing
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of these is not a process leadership behavior?
Giving everyone the opportunity to talk.
Resolving Conflicts
Praising group members for a job well done
Coordinating ideas during discussion
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Miscommunications can make people believe that they have a disagreement (conflict), but there really isn't a conflict at all. This is called:
Ego Conflict
Difficult Conflict
Simple Conflict
Pseudo-Conflict
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which conflict management style encourages everybody working together to find a solution?
Collaborating
Avoidance
Compromising
Accommodating
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the term for the nonverbal signal of the use of smell?
Haptics
Olfactics
Proxemics
Chronemics
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the term for the nonverbal signal of the use of touch?
Haptics
Olfactics
Artifacts
Kinesics
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