HPC 3 Long Quiz

This refers to the management, maintenance, and operations of a facility, such as a restaurant or hotel.

• Central Reservation System

• Property Management System

• Restaurant Management System

Allows the hotel to distribute rooms efficiently via major Global Distribution System.

• Central Reservation System

• Property Management System

• Restaurant Management System

The second (2nd) stage of a Hotel Reservation Process.

• Communication with the Hotel

• Reservation Acceptance

• Formulation of the Reservation Request

The fourth (4th) stage of a Hotel Reservation Process.

• Communication with the Hotel

• Reservation Acceptance

• Formulation of the Reservation Request

It entails setting up measures to ensure dependability and consistency in service.

• Controlling

• Organizing

• Leading

It involves providing teams with goals and work schedules to ensure they complete tasks within the allotted time.

• Controlling

• Organizing

• Leading

A type of system that combines POS (Point on Sale) System with tools that merge phone calls, takes table reservations, it also streamlines inventory management and many more.

• Central Reservation System

• Property Management System

• Restaurant Management System

Basically, these are the hotel's guest-facing divisions and the area where guest interacts with the hotel staff.

• Back of the house

• Front of the house

• Property Managers

The first (1st) stage of a Hotel Reservation Process.

• Communication with the Hotel

• Identification of the source the business

• Confirmation Notifications

The fifth (5th) stage of a Hotel Reservation Process.

• Communication with the Hotel

• Identification of the source the business

• Confirmation Notifications