The quality objectives shall:

• be consistent with the quality policy; and be measurable

• be consistent with the quality policy; and be measurable

• be relevant to conformity of products and services and to enhancement of customer satisfaction; be monitored; be communicated.

• All are correct.

The organization no need to maintain documented information on the quality objectives.

• True

• False

Six mandatory procedures are required in ISO 9001:2015

• True

• False

Person or group of people who directs and controls an organization at the highest level are called:

• Management Representative

• Top Management

• Quality Manager

• Quality Director

"The organization needs to retain documented information to have the confidence that the processes are being carried out as planned"

• True

• False

Under ISO 9001:2015, organizations WILL NOT be required to have Quality Manual

• True

• False

ISO 9001:2015 provides a number of examples of improvement. Which of the following is NOT listed as an example of improvement?

• Corrective action

• Breakthrough change, innovation and re-organization

• Preventive action

• Correction

"Action to eliminate the cause of a nonconformity and to prevent recurrence" is called a

• Nonconformity

• Preventive action

• Corrective action

• Correction

Clause 4.4 Quality management system and its processes, requires the determination of:

• inputs and outputs of processes

• sequence and interaction of processes

• criteria and methods needed to control processes

• resources needed

• All are correct

What is a standard?

A document that provides

• requirements

• guidelines

• specifications

• All are correct