Leading in a Crisis

1. We think of a great leader as the unwavering captain who guides us forward through challenge and ___________.

• complexity

• complex

• complexities

1. Whether you are a CEO, a prime minister, a middle manager or even a head of school, upheaval means you have to ramp up the ___________.

• humiliate

• humility

• humiliation

1. __________, that honesty creates more psychological safety for people, not less.

• Paradoxically

• Paradox

• Paradoxical

1. For example when the pandemic _________the airline industry virtually overnight [...]

• devastation

• devastating

• devastated

1. [...] CEO of Delta Airlines Ed Bastian ramped up employee communication despite having so little _________ about the path ahead, facing truly dire results.

• clear

• clarity

• clarification

1. Later, when cases began to _________, she made subsequent decisions reflecting that new information.

• dissipation

• dissipate

• dissipating

1. Even as the immediate goal shifted from __________ illness to preparing health [...]

• prevention

• preventing

• prevented

1. [...] and ultimately to _______ the economy.

• bolstering

• bolster

• bolstered