Pop Quiz Car Rental 8

What are the three (3) ways in which customers can book?

• On the website 

• Over the phone 

• Through Money gram

• Through Email

From the list below select the suppliers that we book with

• Hertz

• Hershey

• Dollar 

• Thrifty 

What are four (4) qualifying mandatory questions that must be asked before quoting the price of a vehicle?

• Is the driver over the age of 25?

• Does the Renter have a major credit card in their name?

• Does the renter have a valid driver's license?

• Is the Renter local?/ Is the renter flying into the location? 

• Does your name appear in all caps on your card? 

Alamo charges a security.

• True 

• False

From the list below select the car class that matches the car size - Full Size

• ICAR

• STAR

• ECAR

• FCAR

Why is it important to quote taxes as an estimate?

• Because the suppliers are looking for a profit

• Taxes are subjected to change and we are not able to determine the exact amount as taxes are set by the Government

• Because we can’t determine if the taxes will go up or down but if it goes up we can always refund the customer the difference

A young driver can book with any of our suppliers and get a STAR class vehicle. 

• FALSE

• TRUE

When the Fuel Policy states Full to Full, what does this mean?

• Means that you use the gas that is in the vehicle and bring back the rest

• This means that the tank should be returned full or they will be charged.

• Means that you use the full tank of gas and bring it back empty

What is the booking number?

• 86569302

• 599290218

• 950305154

What payment method was used?

• Async Payment 

• Merchant One