Lesson 10 (Configuring Windows)

You are assisting a home user who wants her spouse to be able to sign in to a new Windows laptop using a Microsoft account. Is this possible, and if so, which management interface is used?

• Account settings

• User Accounts applet

• Control Panel

• User Settings

True or false? Under default settings, the user account added during setup is not affected by User Account Control.

• True

• False

A user calls to say that he clicked Yes to a prompt to allow the browser to access the computer’s location service while using a particular site and is now worried about personal information being tracked by other sites. How can the user adjust the app permission in Windows?

• User settings

• Privacy settings

• Account settings

• Permission settings

You need to assist a user in changing the extension of a file. Assuming default Explorer view settings, what steps must the user take to show file extensions?

• Using the View tab

• Using the File tab

• Using the Home tab

• Using the Share tab

You are assisting a user over the phone and need to identify the edition of Windows that is installed. Where should you tell the user to go to report this information to you?

• App settings

• Account settings

• About section

• Privacy settings

While troubleshooting an issue with a graphics card in Windows 10, you discover that the driver version is not up to date. What first step could you perform to install the latest driver?

• Check vendor's website for driver

• Check App store for updates

• Download trusted third party driver

• Run Windows Update

When a computer goes into hibernate power-saving mode this is also called what?

• Suspend to Disk

• Standby

• Suspend to RAM

• ACP