Session 1 SSG104

Formal groups are used to

• organize and distribute work

• work independently

• make things more clearly

• feel like family

Team characteristics should include one of following factors

• Interaction

• Short-term relation

• Act independently

• Unreacted members

When do you need to work alone?

• Highly complex tasks or problems

• Minimum discretion is required

• High level of choice and uncertainty

• Decisions by consensus are essential

How many people does 'a span of control' structure averagely have in their team?

• 3

• 5

• 7

• 10

Who do staffs report to in a matrix team?

• Single manager

• Different managers

• General manager

• CEO of the organization

A team is called contract team if

• Team members have other duties to perform in their normal functional units

• Team retains their responsibility for both their daily work and project work

• Team members report to different managers

• Team is brought in from outside in order to do project work

What is Social Value Orientation (SVO)?

• People prefer to organize and distribute work between themselves

• People's preferences when dividing resources between themselves and others

• People dislike others' work and try to prove their outcome is much better

• People are not cooperative and tend to work alone

Andrew is a good listener and he always tries to understand what people think and why people feel in their own way. Andrew has ability of

• empathy

• considerable skills

• caring

• interdependence

Which one is the key component in cooperation?

• Honesty

• Hard working

• Generosity

• Trust

What is one of disadvantages having large group?

• Overestimate their abilities

• Rank themselves above average

• More involvement

• Reduce communication