QUIZ 2

GUEST is an acronym for what service principles?​

• G-reet

  U-nderstand their needs
  E-ducate Them and Offer Assistance
  S-atisfy Their Needs
  T-hank Your Guests

• G-esture

  U-nderstand
  E-xplain their thoughts
  S-mile
  T-hank Your Guests

Name at least 2 acts to be a Tourism Champion?

• Active Listening

• Always be the first one to greet your guests

• Smile and establish eye contact

Cite at least 3 reasons why guest travel to the Philippines?

• Beaches

• People

• Nature/adventure

• Accommodating

• Sight-seeing

Name at least 3 major A’s that you must know about your local area?

• Access

• Attractions

• Ancient

• Activities and Events

• Active

Give at least 3 basic expectations of guests?

• Cost

• Measures

• Time for travel

• Safety

• Aware